| General |
These general conditions of sales are binding if no other conditions have been declared as applicable in the offer or
the confirmation of shoc.
Customer orders are binding only if shoc has confirmed them in writing.
These general conditions of sales are valid from January 1st 2005. |
|
Prices |
The list prices are net and exclude VAT, shipping and packing costs, unless otherwise arranged.
shoc reserves
the right to change the prices
All special offers are subject to alteration without notice. The supplier reserves the right to accept or refuse an
order. |
|
Delivery time |
| The delivery time is specified in the confirmation of order/contract.
The delivery time may be extended due to unforeseen circumstances such as acts of God
(epidemic, earthquake, etc), war, as well as delivery delays from our suppliers. |
|
Dispatch |
The method of dispatch may be selected by the customer.
Without any shipping instructions from the customer, we reserve us the right to arrange
the dispatch by any forwarder/courier of our choice.
Any complaints regarding damage, delays or loss must be forwarded to shoc in written
form within 48h from the receipt of the goods. |
|
Return of goods |
| The return of defect goods requires written approval of shoc before the
dispatch. The charges for the shipping the items to shoc must be paid by the customer. |
|
Payments |
Customer order can only be accepted against advance payment by bank,
post, Letter of Credit or check. Credit cards are not accepted (to expensive and risky).
For Letter of credit payments, we charge a general administration fee of a minimum of
CHF 500.00. |
|
Cancellation |
| Cancellations of orders must be made in writing and have to be confirmed
by shoc. Any additional administrative costs already incurred by shoc, must be paid by
the customer. |
|
Reservation of ownership |
| The delivered goods remain the property of shoc until the invoice is
fully paid. |
|
Legal domicile |
| Legal Domicile is Embrach. The buyer declares that for any legal claim
against shoc, he waivers his legal domicile, and hereby accepts the legal domicile of
Embrach. All contracts are based on Swiss law. |
|
Liability for Defects and Compensation |
Hidden defects must immediately, on appearance, be notified in writing
otherwise the goods will be taken as accepted. shoc will guarantee faultless goods but
not consultation on their technical use. In the case of a legitimate defect
notification, shoc is entitled to
- decide whether to deliver a replacement on return on the defect goods
- reimburse the amount of the purchase price and terminate the contract
- reimburse the reduced value of the goods according to the sales contract.
Claims by the buyer expire in every case where they are not legally established
within 30 days of the goods‘ delivery.
Compensatory claims against shoc are not permissible unless negligence on their part can
be proved by the buyer.
|
|
Warranty |
Despite careful testing of our software and equipment, component or
functional failures may occur. shoc grants you a warranty for a period of 24 months from
date of delivery.
No liability is taken for any other claims which may arise due to consequential damage
arising from the use of our products.
Damage resulting from non-authorized modifications to this equipment by third parties is
hereby disclaimed.
Shipping costs for equipment returned to shoc will be paid by the customer. |
|
Obligation |
| The products of shoc are sold on the basis of technical specifications
valid at the time of sale. shoc has no obligations to upgrade or modify equipment
already sold. |
|
Copyright |
The software is the intellectual property of shoc or the intellectual
property of our supplier.
The and protected by international copyright law.
Any copying of the software is prohibited without the express and prior consent in
writing of shoc and punishable by law. In addition all warranty claims will become void. |
|
Liability |
Information contained on this publication may be changed at any time
without prior notice.
Despite careful preparation, this publication may contain errors or omissions and shoc
is not liable for any resulting losses or damages. |
|
Local laws and regulations |
Before using our equipment, take note of the laws and regulations of
telecommunications authorities in your country. It is the responsibility of the end
users of the equipment to determine whether the reception of the transmissions which may
be decoded, is permitted or not.
The manufacturer or vendor is not liable for violations of law of copyright or
telecommunication regulations. |
